GO-ASSIST.co.uk - DON'T GO THERE - Complaint about Go Assist - A Spokesman Said

GO-ASSIST.co.uk - DON'T GO THERE

Complaint about  Go Assist  | AWAITING RESPONSE


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vanessa Knox-Brien

27/06/2017

GO-ASSIST.co.uk - DON'T GO THERE

Complaint about Go Assist

I regret ever contacting GO-Assist about the repair of my washing machine.The customer service is appalling. Responses are totally scripted and the operators have no ability to answer any questions or even tell you when a repair man may turn up- this is after having spent over £200 on the part(which the repairman had for 5 days)! To make it even better- when the engineer did turn up I was told that the machine was un-repairable!!! I have yet to get a reply back from anyone Go-Assist regarding my refund. In the meantime, I have had to buy a new machine. I feel totally tricked, mislead, ripped off and furious.

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