Can't contact supplier - Complaint about Dealmonster - A Spokesman Said

Can't contact supplier

Complaint about  Dealmonster  | AWAITING RESPONSE


Dealmonster

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rachel haynes

27/06/2017

Can't contact supplier

Complaint about Dealmonster

Ordered a super king mattress topper weeks ago. Received a double one which is of no use to me. No paperwork whatsoever in the box so contacted dealmonster for return details. The phone number they gave me belongs to a completely different company who have no idea who deal monster is and don't even sell mattress toppers! I've sent many emails to the address they gave me with no response. Have contacted dealmonster many times to complain that I can't get hold of supplier and they obviously don't read the email as they just send the standard email with the contact details on again and again. Have spent weeks of my life on this and am so angry now.

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