Disgraceful conduct by this company - Complaint about Currys PC World - A Spokesman Said

Disgraceful conduct by this company

Complaint about  Currys PC World  | ANSWERED


Currys PC World

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Spencer Rabaiotti

01/07/2017

Disgraceful conduct by this company

Complaint about Currys PC World

I was unlucky enough to have had my bank cards stolen whilst on holiday. However, I then received two letters from Currys letting me know that my Whatever Happens agreements had been cancelled due to non payment. Almost 4 years ago I bought an Apple Mac and TV from Currys. So, for the last 4 years Currys have been taking money from me without my permission. This is absolutely criminal and has been sneakily done, completely under the radar. Thier Rep told me I'm not the only person this has happened to. He told me there's nothing I can do and the paperwork has been 'conveniently' destroyed as they aren't able to store it. This is nonsense, they are PC world and have no storage!!!!. I'm the first person to decline product insurance as they are, in my opinion, worthless and full of small print. I feel absolutely sick to my stomach and completely let down by this 'gaint' of a company who use their power and status over small insignificant people. The official response will be to aks me to contact them by email through this thread but I'm sure I'll be wasting my time as I've been told there's nothing I can do to get my money back. Currys, you are a disgrace.

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KNOWHOW TOHELP | 03/07/2017 11:19 | VERIFIED

Hi Spencer. I am very sorry to see you were unaware of a support added to your purchases made 4 years ago and would like to look into this further. Please can you email me at [email protected] with your address and model of the items. Please can you also include SPK233 in the subject line. Thanks Angela


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