Unauthorised payment of £30 taken from my account - Complaint about Currys PC World - A Spokesman Said

Unauthorised payment of £30 taken from my account

Complaint about  Currys PC World  | ANSWERED


Currys PC World

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Harry Stewart

01/07/2017

Unauthorised payment of £30 taken from my account

Complaint about Currys PC World

I bought a Macbook air last year and bought a years knowhow cloud subscription, I recently received an email saying my account was due for renewal, not having the funds in my account led to the account being suspended which was fine. Now the payment has been taken, but the account is still suspended so I'm not sure what to do as £30 to a student is quite a bit of money.

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KNOWHOW TOHELP | 03/07/2017 11:23 | VERIFIED

Hi Harry, my apologies for the issues with your cloud account. Can you kindly email me at [email protected] with your address and the email registered with the cloud account. Please include the ref SPK234 in the subject line. Thanks Angela


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