I want to cancel - Complaint about Venntro - A Spokesman Said

I want to cancel

Complaint about  Venntro  | ANSWERED


Venntro

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Nonie Mhlungu

01/07/2017

I want to cancel

Complaint about Venntro

I signed up to one of Venntro's dating sights in South Africa a couple of days ago (One month subscription), and for a little while, I was able to access the site. About 2 days ago, when I tried to login, it redirects me, to what I assume is one of their other dating sites in the UK (Older datingUK) Now how am I supposed to cancel when I can't even access my profile. Non of the links I click on take me to the page. My password and username are not being recognised for some reason!!!! This is absolutely absurd. I need this resolved ASAP. Please send me an email that I can reply on, so that my subscription can be cancelled. Thank you.

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Venntro Venntro Media Group | 03/07/2017 08:42 | VERIFIED

Hi Nonie, Thanks for getting in touch. Sorry to hear that you're having trouble using the site. So that I can forward your issue onto our customer care team - please could you share your email address with me? Best wishes, Katie Venntro


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