Complaint about Weekender Breaks | AWAITING RESPONSE
Complaint about Weekender Breaks
Bought vouchers from Wowcher which was a random draw for a mystery getaway to one of 40 locations abroad. Deal stated you received 3 days and 2 nights in a good hotel and flights included. Was called and advised I could chose from Berlin or Milan, I chose Milan. Was then told due to flight times (10pm there and 6am back) I would lose a whole day unless I paid £100 extra, I can see this has happened to a lot of people complaining on here. I argued this and it went down to £80, I was then pressured into paying it and to replying to an email whilst on the phone so he could "go ahead". Never was I told that this email was a "binding contract". In total I paid £278 for what should have been £198 as per the Wowcher deal. After looking up the hotel and flights booked the cost in total is only actually £169!!!! I'm so so so upset and feel I have been massively misled and ripped off. I am in the process of complaining to weekender breaks, however I keep being told it's non refundable because I replied to the email. I am also contacting trading standards, and I advise you all do the same! It doesn't matter how long ago it happened to you!
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