not fulfilling orders - Complaint about Quiz Clothing - A Spokesman Said

not fulfilling orders

Complaint about  Quiz Clothing  | AWAITING RESPONSE

Quiz Clothing

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Alison Walton


not fulfilling orders

Complaint about Quiz Clothing

I ordered a size 10 bridal dress on 5 occassions online. It will only let u if its in stock. One order through payal was taken and refunded but not showing on order history. The last time i ordered on a Friday the item was still showing in stock on Saturday night. It was then cancelled on the Monday. In between i have emailed asking when it was in stock and complained after 3rd cancellation. No reply to either. I tried ringing the Newcastle shop on 2 occassions and no one answered. My mam tried to get the dress in another area store on the sat i placed my 4th order. They said it was in stock but had to order online. I don't mind waiting but as i said 4 refunds and waiting for 3 and just waiting for the 5th cancellation. My account only shows 4 orders but i have 5 orders cancelled and all the order numbers and refund emails. Why is this showing in stock if can't b full filled . It has greyed out to show out of stock. The overall service is appalling

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