No refund - Complaint about Oypla - A Spokesman Said

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Complaint about  Oypla  | AWAITING RESPONSE


Oypla

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Elizabeth Ivison

03/07/2017

No refund

Complaint about Oypla

I ordered a scarifier in May, it was delivered quickly, but it was faulty, impossible to assemble and scratched. I asked for it to be collected for return and for a refund. My husband has emailed several times asking for the refund, is always told it has been processed, but never arrives, so much for their 110% customer consideration. I tried phoning today, I hung on for 5 minutes being told regularly that an email results in a quicker response ( what a joke!) what does it take to get a refund?

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