Paying for product support I didn't agree to - Complaint about Currys PC World - A Spokesman Said

Paying for product support I didn't agree to

Complaint about  Currys PC World  | CLOSED


Currys PC World

4 stars

No. 26 of 848 in Shopping

Want to resolve an issue with Currys PC World?

Make a complaint


Or simply share your experience

Write a review

SAVE £££s ON YOUR HOUSEHOLD BILLS

Compare & switch

User photo

Susan Hardman

03/07/2017

Paying for product support I didn't agree to

Complaint about Currys PC World

I purchased a TV in the January sales, and firmly told the assistant I did not want product support. I was told that as part of my January sale deal I would get 1 months free product support, but was not told after this month free I would have £3 a month deducted from my card without my knowledge after. As it is a minimal amount I have only just spotted it in my pending payment. I want this stopped now. I have never used it, never wanted it and did not agree to a continuing support.

  • supporters 0
  • social reach 0

Currys PC World resolved this complaint

  • Conversation with company (4)
  • User comments (0)


See previous messages

KNOWHOW TOHELP | 04/07/2017 17:05 | VERIFIED

Thank you Susan

Susan Hardman | 12/07/2017 18:13

Currently in the process of receiving a refund, though the 'refund' is showing as a payment pending, rather than a refund. They assure me that this will be corrected.


See previous comments

  • Reviews
  • Complaints

52 reviews of Currys PC World

Write a review
loader

1,670 other complaints about Currys PC World


loader