No one at home??? - Complaint about DPD - A Spokesman Said

No one at home???

Complaint about  DPD  | ANSWERED


DPD

3 stars

No. 4 of 35 in Delivery

Want to resolve an issue with DPD?

Make a complaint


Or simply share your experience

Write a review

SAVE £££s ON YOUR HOUSEHOLD BILLS

Compare & switch

User photo

Vygandas Skukauskas

04/07/2017

No one at home???

Complaint about DPD

The first day when I received a message telling that my parcel will be delivered later it was cancelled because of some issues company had...ok. next day, I was waiting again all day for the delivery to come, I was all day at home at the front room. No one came all day and later I've got an email and a text message telling me that I wasn't at home, so the question is, do they better know were I was? The driver is such a liar... instead of delivering it he just choose to mark that the customer is not at home, even marked that he left a note, sorry but nothing was even left BECAUSE HE DIDN'T SHOWED UP!...When trying to call customer service there is no one to talk to, just to listen to a record and choose another day for redelivery, is it worth it?? Next day he maybe will say that I wasn't at home again. Rubish service. Will make sure everyone knows about them and when I'll order next time will make sure that it's not them who are delivering it.

  • supporters 0
  • social reach 0

DPD has responded

  • Conversation with company (1)
  • User comments (0)


See previous messages

Andy Webb | 05/07/2017 14:01 | VERIFIED

Hello Vygandas I'm very sorry for the confusion with the messages you have been receiving. Please email your parcel number to out team, [email protected] and we will look into this Amy


See previous comments


Please sign in to comment.
  • Reviews
  • Complaints

58 reviews of DPD

Write a review
loader

233 other complaints about DPD


loader