Unable to cancel AG product support - Complaint about Currys PC World - A Spokesman Said

Unable to cancel AG product support

Complaint about  Currys PC World  | ANSWERED


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steven wilkinson

04/07/2017

Unable to cancel AG product support

Complaint about Currys PC World

I bought a laptop a few years back from currys PC world in Leeds. I was told i could have the product support for free for a certain period of time and then it would be £5.50 per month but "don`t worry, you can just cancel it any time". I have forgot about the small amount and have realised i am paying it and want to cancel it. It has only dawned on me how sneakily the product was sold to me as it comes off my card and there is absolutely no way of cancelling it. I will be taking this and highlighting the underhand sales tactics to the highest place i can. SNEAKY SALES TACTIC ON A LEVEL WITH THE BANKS PPI SAGA!!!!!!!!!!!

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KNOWHOW TOHELP | 05/07/2017 12:54 | VERIFIED

SPK248 Hi Steven, thanks for getting in touch on here. I'm sorry to hear that you have forgotten to cancel the DD for the support agreement. I can certainly arrange to have this cancelled for you. Please can you email us at [email protected] with your address, receipt and product details Ian


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