Fed up with DPD - Complaint about DPD - A Spokesman Said

Fed up with DPD

Complaint about  DPD  | ANSWERED


DPD

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Ramz Mohd

04/07/2017

Fed up with DPD

Complaint about DPD

I am fed up with my wife. I have ordered a mobile phone and it was suppose to deliver by dpd today. Today when I checked the status it was showing that the parcel is being held at depot. I contacted them. They told me the sender requested to hold it. Then I contacted the mobile company and they said they didnt request to hold. I contacted dpd again and this time another guy told the depot manager held this for security reason and he also told me That my mobile company should contact the depot to release the product. Then I called the mobile company and they contacted dpd to enquire. That time dpd told the mobile company that they cant release it due to security issue. I am so fedup with this. Nobody dont know their job. They all giving rubbish explanations. Dont know what to do

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Andy Webb | 05/07/2017 13:58 | VERIFIED

Hello Ramz, I'm very sorry for the issues you are having with the service. Please email our team, [email protected] and we will look into this for you Amy


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