Terrible Service - Complaint about DPD - A Spokesman Said

Terrible Service

Complaint about  DPD  | ANSWERED


DPD

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No. 5 of 35 in Delivery

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Peter Plastiak

12/07/2017

Terrible Service

Complaint about DPD

My parcel suppose to be delivered next day to pick up point but it didn't. After contacting their agent, he said, I'll not receive it until next day. Confirmation email said otherwise, parcel should be ready for collection next day after 12pm but nothing like that happened. I'm very unhappy and upset with service what was provided. DPD, I can say is "never again "

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Andy Webb | 18/07/2017 08:38 | VERIFIED

Hello Peter, I am sorry for the delay to your delivery and the confusion that the messages caused you. Please email your parcel number to our team, [email protected] and we will look into this for you Amy


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