Was told to complete mandate to authorise direct debit - Complaint about The Money Club - A Spokesman Said

Was told to complete mandate to authorise direct debit

Complaint about  The Money Club  | AWAITING RESPONSE


Want to resolve an issue with The Money Club?

Make a complaint


Or simply share your experience

Write a review

SAVE £££s ON YOUR INSURANCE

Compare & switch

User photo

Michael Sheldrick

12/07/2017

Was told to complete mandate to authorise direct debit

Complaint about The Money Club

Like others before, I have had an annual subscription debited from my account. I was told in the sales call I would be debited £1. I was also led to believe that I was required to complete a mandate to authorise a direct debit within 7 days. I did not do this. Therefore when the debit was taken from my account I contacted their customer services but was told this is not practice anymore. I have asked them to investigate the call but would like this looked into. I found their call handling misleading at best.

  • supporters 0
  • social reach 0

The Money Club has not yet responded

  • Conversation with company (0)
  • User comments (0)


See previous messages


See previous comments


Please sign in to comment.
  • Reviews
  • Complaints

2 reviews of The Money Club

Write a review
loader

8 other complaints about The Money Club


loader