Boiler - Complaint about RIGHTIO - A Spokesman Said

Boiler

Complaint about  RIGHTIO  | AWAITING RESPONSE


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Shamira Goodur

13/07/2017

Boiler

Complaint about RIGHTIO

As there were an emergency at our place and couldnt get through other company we choose rightio as it was the only company available They came to change an emersion heater which is a ten minuites job. They took 2 hours to remove water from the take and charge us £450 which is crazy.they are very slow and will make sure that the job is done at the longest hours possible as you will be paying per hours . We had to pay becuse we had no choice . Bt the worse part is after the is done and we are filling the boiler water is overflow the tank dont know what they did with it The carpet of my house is ruined and now when i call them they are saying ill have to pay extra for them to stop the overflowing.They are such a waste of time . They are saying it a seperate work and now the will charge only £90 per hour+parts+vat although that was not the issue before the repaired they did.they've just double the work and charge lots of money which does not really make sense Do ask them for refund for all your issues

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