Disappointed with awful product - Complaint about Heinz - A Spokesman Said

Disappointed with awful product

Complaint about  Heinz  | ANSWERED


Heinz

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Angela Flowers

14/07/2017

Disappointed with awful product

Complaint about Heinz

I bought this product as I usually have the small tins of spaghetti. It was a four pack Snap Pot with that you put in the microwave. I was very disappointed to find this product was just watery tomato sauce with a small amount of spaghetti. The picture on the box depicts an ideal portion of spaghetti not some tiny strips that had no substance and the pot was full of watery sauce. This was not enjoyable and I felt very misleading from the picture on the box of the product. I expected the usual Heinz quality. It has really put me of trying new products. Kind regards a faithful customer. Angela Flowers

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Heinz Consumer Care | 20/07/2017 12:26 | VERIFIED

Hi Angela, so sorry to hear you've had a problem with the spaghetti. If you give us a ring on 08005285757 or email us at [email protected], we can log this complaint for you and arrange a reimbursement for the snap pots. Kind Regards, Claire


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