Still waiting on my refund - terrible customer service so far - Complaint about Drive Dynamics - A Spokesman Said

Still waiting on my refund - terrible customer service so far

Complaint about  Drive Dynamics  | AWAITING RESPONSE


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Peter Flint

15/07/2017

Still waiting on my refund - terrible customer service so far

Complaint about Drive Dynamics

I have received abhorrent customer service from this company. I was lied to on the phone by their tiny customer care team, and my account was never sent through to their allocations team after 8 weeks of waiting, calling, and complaints. I requested a refund over a month ago and was promised over the phone my full £410.95 back, but still nothing. If this is being read by a member of staff, and if the refund process has not begun, please start immediately, and if it has, I expect an update as to the location of my money. It is an outrage that you are still advertising to new potential students. I see new negative reviews of your company everyday, indicating poor people are still getting duped. You clearly cannot handle the workload you have given yourself through misleading advertising. Account authorisation code: 472276

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