Driver could not be bothered to ring the bell - Complaint about DPD - A Spokesman Said

Driver could not be bothered to ring the bell

Complaint about  DPD  | ANSWERED


DPD

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No. 5 of 35 in Delivery

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Thiago Venceslau

18/07/2017

Driver could not be bothered to ring the bell

Complaint about DPD

Received a message saying my delivery would be attempted within an hour window. During that whole time I was sat in front of the intercom reading a paper waiting for the delivery but nobody rang the bell. After that time has passed, I received an e-mail saying that there was nobody home! I did check if the doorbell was working and it was in perfect order. Seems like the driver could not even be bothered to ring the bell(probably too busy?) Not the first time it happens with DPD. Annoyingly, I'll have to take time off work tomorrow to go and collect the parcel as I can't trust their drivers!

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Andy Webb | 19/07/2017 14:26 | VERIFIED

Hello Thiago, I'm very sorry for the issues you have had with the service. Please email your parcel number to socialmedia@dpdgroup.co.uk and we will look into this for you Amy


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