Full of empty promises - Complaint about The Phone Spot - A Spokesman Said

Full of empty promises

Complaint about  The Phone Spot  | ANSWERED


The Phone Spot

4 stars

No. 5 of 104 in Telecoms

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Gillian Williams

19/07/2017

Full of empty promises

Complaint about The Phone Spot

I was sold a package by Micheal but it was all lies. I made a complaint and Sophie said she would sort it. Today nothing happened so I called to find out what was going on. After several attempts I finally got through, and 55 minutes later I was told by Steph that Melissa would call me back. Which she did and guess what I had been offered something they could not deliver on so they wanted more money from me. Surely it would have been better to tell the truth at the start. Extremely poor service

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Steve Allott | 21/07/2017 09:39 | VERIFIED

Hello Gillian, Thanks for your review. I’m sorry to hear that you still haven't received the order you we're wanting. If you wish to discuss this further please call customer service on 01509 618 593. Leona | The Phone Spot Customer Support team


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