Product support refund. - Complaint about Currys PC World - A Spokesman Said

Product support refund.

Complaint about  Currys PC World  | ANSWERED


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Brian Greene

23/07/2017

Product support refund.

Complaint about Currys PC World

Hi, I have just noticed that you have been taking money out of my bank every month for product support that I did not sign up to. I am now worried how you are managing to get this from my account as I left no account number or sort code which means you kept a copy of my bank details. Please refund all payments that I have made for product support as this is something that I DID NOT sign up to. I have also done some research on this and it seems that I am not the first to complain about it, it is happening top people all over the country, which leads me to think that your employees are mis selling your products and a full investigation should be carried out. If this is not refunded to my account ASAP then I will be taking further action against the company. I have bought numerous products from you guys in the past, which means I now have to trail through old statements to see if this is the first time you have done it or whether this has happened in the past. What is also concerning is the people who don't realise you are stealing from them, I have only noticed as I use Internet Banking, but I do fell for the vulnerable people who you are blatantly stealing money from. Regards, One extremely annoyed customer!!

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KNOWHOW TOHELP | 24/07/2017 10:46 | VERIFIED

Hi Brian, I was concerned to learn of this for me to look in to this further please can you email me at [email protected] quoting the reference spk298 with the following information surname first line of your address and post code and the amount that is coming out of your account and a copy of the post. Thanks Amie


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