Contract Agreement O2 says it is with Carphone Warhouse. Carphone says its with the Phone Spot. - Complaint about The Phone Spot - A Spokesman Said

Contract Agreement O2 says it is with Carphone Warhouse. Carphone says its with the Phone Spot.

Complaint about  The Phone Spot  | ANSWERED


The Phone Spot

4 stars

No. 6 of 105 in Telecoms

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Garth Smith

23/07/2017

Contract Agreement O2 says it is with Carphone Warhouse. Carphone says its with the Phone Spot.

Complaint about The Phone Spot

I chatted to O2 with regards to my contract agreement and they say it is with Carphone Warehouse and they say it's with "the Phone Spot". I have tried to get on to phone spot via the internet and they ask for a transaction ID. None of the numbers on the invoice tally with their ID so unless I phone them and the number is only for returns and complaints I guess, I'm not able to contact them without the information which has not been given to me. All I want is a contract agreements. That's not much to ask for is it?

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Steve Allott | 24/07/2017 18:53 | VERIFIED

Hello Garth, Thanks for your review. I’m sorry that you don't know your Order reference number. If you call us on on 01509 618 593 we will be happy to help. Ryan | The Phone Spot Customer Support team

Garth Smith | 24/07/2017 19:20

Thank you, I'll call the number within 24 hours.


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