Sold my tv - Complaint about Currys PC World - A Spokesman Said

Sold my tv

Complaint about  Currys PC World  | ANSWERED


Currys PC World

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Kathleen Knox

26/07/2017

Sold my tv

Complaint about Currys PC World

Bought tv in January paid 699.99 as we were doing a lot of renovation work we asked if the would store to for us for as long as we needed. Work took a lot longer than expected due to unforeseen circumstances got call to say my tv is not at shop,it must have been sold. No real apology however we said we would come and choose another tv. My brother had purchased a Sony TVs the previous day so we said we would pay the 100 pound difference however it had come off promotion that day and was now 1099 pound we asked as a goodwill gesture could we purchase it at the promotion pricthe answer was no the would give us a 50 pound discount.no real apology for selling my tv,if this is customer service I am taking my custom elsewhere I got a refund

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Kathleen Knox | 27/07/2017 21:27

I was told at the time of purchase it would be held indefinitely so I do not accept your reply I will not be shopping at currys again there are plenty of plAces to take my custom to

KNOWHOW TOHELP | 28/07/2017 08:44 | VERIFIED

Hi Kathleen, Please accept my apologies once again for this please can you email me at [email protected] quoting the reference spk311 with the first line of your address and post code. Thanks Amie


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