complaining about my points - Complaint about Avios - A Spokesman Said

complaining about my points

Complaint about  Avios  | AWAITING RESPONSE


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tsakani shihambe

26/07/2017

complaining about my points

Complaint about Avios

I was given an avios card at the BP filling station. After activation I used it up until up to date. but I was never sent anything (SMS, emails etc) to my emails nor my contact numbers. I tryed registering on the net but it never got successfull. I downloaded their app but still no success. I tried calling but I was sent from pillar to post. I went to the participating store they told me they never seen this card before. I want to know my points and redeem them cause its now over a year since I've started using this card but I don't know where to go for my points or where my points are going cause thes no communication. My friend and colleagues are interested in this but I'm scared to introduce them. As I feel as if I've been frauded . Please assist me as I'm clueless at the moment

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