Samuel Pepys Original Signature DESTROYED - Complaint about myHermes - A Spokesman Said

Samuel Pepys Original Signature DESTROYED

Complaint about  myHermes  | RESOLVED


myHermes

1 stars

No. 9 of 35 in Delivery

Want to resolve an issue with myHermes?

Make a complaint


Or simply share your experience

Write a review

SAVE £££s ON YOUR HOUSEHOLD BILLS

Compare & switch

User photo

Christine Hainsworth

27/07/2017

Samuel Pepys Original Signature DESTROYED

Complaint about myHermes

I used Hermes to send an historically valuable picture that included the original signature of Samuel Pepys. The tracking showed it was with the local courier, then that changed to showing that the item was not delivered as damaged ( though well wrapped!) After enquiries they said they had destroyed it at the depot!! Almost impossible to get an explnation so wrote to their CEO. Story then changed to no record of damage. Said a sweep hadn't found it so that was that. ABSOLUTELY APPALLING SERVICE. Heartbreaking that such an item of historical importance has been 'lost'. Hmm. I suggest that it has actually been stolen and Hermes don't care particularly because they got their money and that's all that matters.

  • supporters 0
  • social reach 0

myHermes failed to resolve this complaint

  • Conversation with company (1)
  • User comments (0)


See previous messages

Christine Hainsworth | 05/08/2017 09:05

I have to say that Shutl, through which I organised the Hermes service, has been much better at responding. As for Hermes themselves are RUBBISH- which is exactly where they say they have thrown this historically valuable signature. Avoid using Hermes at all costs!!!!


See previous comments

  • Reviews
  • Complaints

4 reviews of myHermes

Write a review
loader

66 other complaints about myHermes


loader