Double scam - Complaint about Ticket Selection - A Spokesman Said

Double scam

Complaint about  Ticket Selection  | AWAITING RESPONSE


Ticket Selection

1 stars

No. 79 of 842 in Shopping

Want to resolve an issue with Ticket Selection?

Make a complaint


Or simply share your experience

Write a review

SAVE £££s ON YOUR HOUSEHOLD BILLS

Compare & switch

User photo

Jacqueline

27/07/2017

Double scam

Complaint about Ticket Selection

After being told they couldn't supply tickets for a Coldplay concert in Dublin, we were assured that a refund was processed to hit our bank 20 July. Our bank confirmed there was no refund, neither was there one pending. Have had issues with Ticket Selection for over a week via their live web chat. They emailed this morning to say that their 'merchant' now says 28 working days. We paid £879 8 moths ago!! This company are definitely ticket scammers. Since we paid for our tickets under their heading of 'London's TopTicket Seller', they now advertise as a secondary ticket seller in their small print T&Cs. This permits them to simply sell tickets they don't have in most cases. They then offer a refund of a 25% loss to the customer, which you get only if they 'resell the ticket ' , which you will probably not receive in the first instance. Win win for Ticket Selection.

  • supporters 0
  • social reach 0

Ticket Selection has not yet responded

  • Conversation with company (0)
  • User comments (2)


See previous messages


See previous comments

VANESA HERNANDEZ ARADES | 30/07/2017 15:01

Hi Jacqueline, Have you received your money back? I have bought tickets for a concert in December and I´m afraid I won´t get them. Do you think they do to everyone or just when they can´t get them or they resell to someone else? I really want to go to that concert :( Thanks for your help

Jacqueline | 31/07/2017 09:26

Hi Vanesa I really hope you do get your tickets, but I am extremely doubtful of this company. Through Ticket Selection's instruction we had to make a 'chargeback' claim through our bank. Our bank are putting the money back and then claiming from Ticket Collection. I screen shotted every correspondence I had with them (live web chat) and have saved every email. I suggest you so the same.

Please sign in to comment.
  • Reviews
  • Complaints

78 reviews of Ticket Selection

Write a review
loader

502 other complaints about Ticket Selection


loader