Terrible Customer Service - Complaint about Currys PC World - A Spokesman Said

Terrible Customer Service

Complaint about  Currys PC World  | ANSWERED


Currys PC World

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Abigail Heptinstall

28/07/2017

Terrible Customer Service

Complaint about Currys PC World

Absolutely disgusted with the cover provided by Knowhow. Refusing to repair laptop after I have paid for cover and the damage was accidental. Have been without a laptop for months while I have tried to sort this out and they will not give any real explanation of why the will not repair. Simply the engineer thinks it is not covered. Surely a proper explanation should be provided as a matter of course.

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Abigail Heptinstall | 31/07/2017 15:47

Well that was pointless as you are refusing to look into it for me in anycase. As soon as the private message is sent you say you can not respond.

KNOWHOW TOHELP | 31/07/2017 17:37 | VERIFIED

Hi Abigail, On receipt of the requested details, we'll be better placed to offer further help, support, or advice. Richard


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