Scandalous unadvised booking and delivery fees for Athletics tickets . - Complaint about viagogo - A Spokesman Said

Scandalous unadvised booking and delivery fees for Athletics tickets .

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Hilary Muston

31/07/2017

Scandalous unadvised booking and delivery fees for Athletics tickets .

Complaint about viagogo

I purchased 2 band B tickets for the Athletics IAAF next sat in London . I purchased 2 band B tickets at face £157.75. very pricey for us but viagogo site said that all cheaper £125 tickets had gone while I was booking . After some debate we decided to go ahead . Horrified when after I put in credit card details the bill was £446.38 !! Nowhere in booking process were these extortionate fees highlighted or explained . The booking fee per ticket was £54.48 plus a delivery fee of each ticket of £10.96 !! A mark up of £132 ! this cannot be justified . The tickets then arrived with face value of £125 NOT £157.&% . I have e mailed viagogo with no joy . Is there anyway I can get at least some of this money back . many thanks H.M.

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