£14.99 removed from my account and I don't remember signing up for this or authoring it - Complaint about Credit Perfect - A Spokesman Said

£14.99 removed from my account and I don't remember signing up for this or authoring it

Complaint about  Credit Perfect  | RESOLVED


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Susan O'Hagan

31/07/2017

£14.99 removed from my account and I don't remember signing up for this or authoring it

Complaint about Credit Perfect

Please refund £14.99 to my bank account and do not take any more money. I don't remember signing up for this or authorising this.

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Credit Perfect failed to resolve this complaint

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Zak M | 03/08/2017 14:56 | VERIFIED

Thank you for your feedback. Please give the Credit Perfect team a call on 0345 222 0277 and we will be happy to help resolve your query. Kind regards The Credit Perfect Team

Susan O'Hagan | 11/08/2017 08:23

Chap was very pleasant on the phone, wasn't offered a refund!! Have been told they will cancel direct debit, however looking at other comments, other people have been told this and they still took the money out again, i most certainly hope this doesn't happen to me!!!


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