cancellation - Complaint about The Phone Spot - A Spokesman Said

cancellation

Complaint about  The Phone Spot  | ANSWERED


The Phone Spot

4 stars

No. 6 of 105 in Telecoms

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31/07/2017

cancellation

Complaint about The Phone Spot

i believe that i was misled when phone spot rang me,they said they were part of the wharehouse group and because my contract was up for renewal they could offer me a good deal, i did not want a new phone so they send they would send me a new sim card for which they would charge my acccount . they did not ask my bank details.so i assumed it was all ok. on further research with my air time provider i was told that what they do is misleading and illegal and i wish to cancel but cannot make contact with them.

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Steve Allott | 02/08/2017 13:32 | VERIFIED

Hello Thanks for providing me with your feedback on your experiences with ourselves, customer feedback is vitally important in helping us to identify areas in which we can improve and develop as a business. If you wish to contact us please call our customer support team on 01509 618 593. Chris | The Phone Spot Customer Support team


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