Inferior Quilts definitely not 'Supreme' - Complaint about Andrex - A Spokesman Said

Inferior Quilts definitely not 'Supreme'

Complaint about  Andrex  | AWAITING RESPONSE


Andrex

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Joanna Morton

01/08/2017

Inferior Quilts definitely not 'Supreme'

Complaint about Andrex

I recently purchased a 16 roll family pack of Andrex Quilts. Upon using the product, I immediately noticed a difference in quality from what we're used to from Andrex Quilts. I still had an older 9 pack to compare with. The original quilted rolls are lovely, the new ones absolutely fall to pieces when in use - and nobody likes fishing out bits of disintegrated paper from their nether regions when they want to feel clean. I believe that these new rolls have a serious design flaw, and are not the quality that one would expect from Andrex. Very, very disappointment customer. I'm not happy having spent a considerable amount of money on an inferior product. I believe I'm by far not the first one to make this complaint, and it needs to be dealt with. Changing a product that was consistently excellent to this is unacceptable.

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