Cancelled my (pre-paid) tickets day before event!!! Over a month still no refund!!! - Complaint about Ticket Selection - A Spokesman Said

Cancelled my (pre-paid) tickets day before event!!! Over a month still no refund!!!

Complaint about  Ticket Selection  | AWAITING RESPONSE


Ticket Selection

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Lauren Wood

02/08/2017

Cancelled my (pre-paid) tickets day before event!!! Over a month still no refund!!!

Complaint about Ticket Selection

So I ordered x2 tickets for wireless festival 2017 back on the 11th may, didn't hear nothing from them til 3rd July via email saying that "they were aware of the fact I still hadn't receive tickets, an this is normal blah blah, should have them come by Royal Mail", got another email next day saying same thing "we aware u haven't recieved tickets ect", then the next day same email "we aware ur waiting on arrival of ur tickets, we are still dispatching, blah blah", so I'm still not worried thinking they would come via email. Then on the 6th July I get an email (so late in the day I couldn't do any thing about til next day!!) simply saying "sorry due to unforeseen curricustances we can't send u tickets and we refunded ur card" so email them back basically saying wtf?!! Without saying wtf lol, and they respond with yh soz bout that blah freaking blah, so basically ain't going, cool we're my money? O u get it in 10 working days "per policy" (muggy!!) but cool, na 10 days gone no money? Email where's my refund? Ignore me for 5 more days!! Constant emailing .... nothing in response, then they email back stating " oh soz love, don't even no nothing about it? Will look into an get back.....Erm r u freaking kidding me?!! Then on 26th July receive email that states "even tho we told u it would b 10 working days actually more like 28!!! ...... so moral of story NEVER BUY TICKETS FROM TICKET SELECTION!!!!

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