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Adele Stoddart



Complaint about Bank Smart

I was on here last year about bank smart now 5 year later still having trouble with them ,they now say I owe 940 pounds for being in breach of my contract,and they needed poof off Santander I never received any money,so for a month a have tryed to get this proof ,I even went to Santander after night shift who gave me a copy I needed thank god ,Santander even said they had sent a copy to bank smart and this is what they do pretend they never received it ,so I had a dead line or I had to pay the money ,I sent the letter off to bank smart and kept emailing them asking if they had received them with no reply,then the night before the dead line a email comes from banksmart saying they have still not received the letter ,wt a load of bull,I have now sent another copy recorded delivery,this company needs to be stopped and fast ,I just wonder who has payed the money a lot I bet ,we should get together and try and stop this !!!!!!!

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Adele Stoddart | 08/08/2017 15:56

Someone on this site said contact claims management regulation which I have done and if they think they are doing things wrong and enough people make a complaint they will investigate x

Sukhy Bahia | 08/08/2017 19:00

I have looked them up on the Ministry of Justice website, they are under investigation.

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