Rude staff - Complaint about Card Factory - A Spokesman Said

Rude staff

Complaint about  Card Factory  | AWAITING RESPONSE


Card Factory

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Lisa Malcolm

02/08/2017

Rude staff

Complaint about Card Factory

I was in my local Card Factory store this morning buying 2 birthday cards and some evening invitations for my up and coming wedding. Once I had chosen my items I waited at the till to be served by a lady who was rude in her manner, she was to busy gossiping and sniggering with her equally rude colleague. My purchase came to £7.35 I handed over a £20 at which point said lady abruptly asked me if I had anything smaller to pay with I politely said I was sorry but I didn't. Her rude response was well you'll get your change in pound coins, which was fine with me but I found her attitude intimidating and rude. What should have been a pleasurable experience purchasing my wedding invitations wasn't so.

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