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Howard's complaint against ParcelHero
Dreadful Customer Service
Complaint against ParcelHero
Booked a collection no one turned up, cancelled the collection and got charged £6.00, subsequently spent a month trying to get reimbursed to be told that due to their terms and conditions I'm not due a refund - border line fraudulent STEER CLEAR of this company - maybe try Interparcel who manage to pickup the parcel on the day it was booked and deliver it within the contracted time...
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