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Charlotte's complaint against ParcelHero
Excess adjustment charge
Complaint against ParcelHero
A parcel sent to a UK destination costing around £13, carefully weighed and measured. Delivery successfully but followed by a demand for another £48 for supposed wrong weight or size submitted to carrier. No details of what was wrong and have to prove my original data (how?). From other reviews, it would appear useless to appeal. This company is an absolute rip-off! Avoid at all cost!!!!
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