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Ray's complaint against Yodel
Complaint against Yodel
Abysmal company.Received an email to say parcel delivered, No parcel delivered and no card left. contacted Yodel they stated parcel was delivered to a neighbour called Hardy with a small garden, we do not have a small garden neither do we have a neighbour called Hardy, asked for the delivery driver to come and tell me which neighbour he left the parcel with, they refused, asked for the driver to give me the calling card to state which number he had left the parcel at, again they refused. They charge £6.00 connection charge for phoning them, bear this in mind when you contact them, live web chat not much better as it is not based in the uk.
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