Yodel

1.00 stars

151 Reviews

GBP silhouette

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Phillip's complaint against Yodel

Phillip Sharp

29/10/2015

delivery, customer found it dumped in the middle of the hallway of block of flats

Complaint against Yodel

I sent a parcel to a customer who reported as follows:- Received today - I tracked it and realised that it was coming today. Half an hour ago I checked and it said delivered............ I live in a block of flats. When I went downstairs I found it dumped in the middle of the hallway!!!! This is the third time in the last week that I have found Yodel deliveries dumped near their destination and not signed for. I've been in all day so that could have at least rung the bell. This could easily effect my selling rating, and it could have been stolen through there neglect, would I have got full compensation?

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