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Chris's complaint against Yodel

Chris Yiphee


Dreadful company

Complaint against Yodel

Twice I've had an item delivered by Yodel and twice there were problems. The first time I left a note on my letterbox saying NOT to deliver to house number 1, that my address was The Studio ADJACENT to 1. They are separate buildings. The courier saw the note but still delivered next door saying my letterbox was locked. It has a lid on it, he needed to lift it. The second time I never received the item at all despite them claiming it has been delivered. I have contacted them twice about it now, to discover where they delivered it to, my neighbour at 1 is saying they don't have it, but Yodel do not contact me back as promised. It was only a cheap item but vital as it is stopping me from carrying out an electronic repair. I waited several weeks for it, and still do not have it. I've probably spent as much money on phone calls as I have on the item, but Yodel really are not at all helpful. I cannot purchase from any company that deals with Yodel as the chances of me getting the item are slim.

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