Yodel

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Alan's complaint against Yodel

Alan Bonell

15/10/2015

Parcel delivery

Complaint against Yodel

Yodel was supposed to deliver a parcel two days ago and according to their web site it was out for delivery on their van. It never arrived so I waited in another day. Now they have changed the goalposts and are saying BAD ADDRESS which is a load of bull as there are over 100 houses on this estate and they call regularly next door but one to pick up and deliver packages and they share the same post code as me. I think it is the driver who can't be bothered to do his/her job properly. I have been in all of this time and I have 4 cameras recording 24/7 so I know he has been nowhere near my house. I can't find any email address or proper phone number to contact them directly and I think that is because they give such bad service. This is not good sense to run a business when you ignore people and I want to know why this has happened. I expect a reply from this email but I doubt I will get one.

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