Yodel

Ordered a parcel off Amazon which used Yodel as there courier service, Yodel received my parcel the day after I ordered it and it never went out for delivery so I rang them and once you finally get past the automated phone service (harder than it sounds) I got told there was something missing so they was waiting to hear back from someone and would get in touch with me, so i left it a day rang them back kept getting excuses this went on for a week then finally skmwon rang me and said they had lost my parcel and to ring the seller, not been apologetic or anything they didn't sound bothered. So I rang Amazon and told them and said not to use Yodel if there sending a replacement. Couple days later APC brought my parcel. Will never be ordering anything that uses Yodel and to be honest 1 star is probably too much.