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Kowthar's complaint against myHermes

Kowthar Abbas


Bad delivery

Complaint against myHermes

I have had a very bad experience on several occasions all within the month of September regarding delivery. On the first occasion the delivery man did not even ring the doorbell and I found my delivery behind my bins outside. This is unacceptable. On the two other occasions, the delivery men put them beside my door and left in full view to anyone passing by. This is totally unacceptable. The delivery men had simply written the 'Sorry I missed you note' before even ringing my doorbell, dropped the note in my letter box and was ready to take off. I caught the delivery man in this act and had a brief discussion with him asking what is the point of doing that? I was home. I hope that my next parcel will not be delivered through you if the service is as awful as what I've experienced.

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