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james's complaint against myHermes

james k


Hermes tracking shows delivered/signed for - not true London SW1P 2LF

Complaint against myHermes

I have been waiting all week for an Ebay parcel to come, and was in at 12:15pm today when Hermes claim to have delivered it and had it signed for. There's no card through the door. If they leave it with neighbours they are meant to put a card through the door. Really upset as the Ebay seller has posted in good faith using registered post and now the item is lost/stolen/delivered to the wrong address. I can't see details of where or what signature. Very poor.

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