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Alessandra's complaint against myHermes
Horrible service, wasted day @home, again.
Complaint against myHermes
They need to sort out their couriers. Used twice now, we didn't have anything else but trouble. In total three wasted days at home now not getting paid, parcels still didn't show up when they were supposed to, no way to reschedule a delivery fit for your needs (actually, no way to reschedule at ALL unless you just want them to "try" again and again and again on the off chance that you're in) and they don't even ring the doorbell. twice now. Avoid at all cost, Customer service is poor as hell, no one can actually help you and you're sent away with the usual apologetic crap.
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