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elise's complaint against DHL

elise eksteen


lost parcel, lost of £138 and R2428 and ? on return costs to send parcel back to UK

Complaint against DHL

I paid £138 sending my parcel to South Aftica. In SA Inpaid again R2428 at customs . Sending date 4/11/2017 and money was paid in through moneywise which proof of payment was send to me and SA by me. My parcel is still in customs saying money is moy paid. Do ckearly someone one that side yook the money???. I have now requested my parcel to be send back to me. Hopefully without any further costs. I still want my money paid on both sides refunded as I received no service from DHL and a lot of expensive phone call and stress unbearable

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