Royal Mail

4.00 stars

228 Reviews

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Robert's complaint against Royal Mail

Robert Cummins

10/11/2015

[LAPSED] Bad language,very rude.I

Complaint against Royal Mail

I have Parkinson's disease,so I am a little slow,the post man,rang the bell ,I told him ill be there in a minute ,I was looking for my keys.then he banged on the door.when I got there,his attitude was terrible,and language was disgusting,i felt intimidated and very shocked.

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Lapsed. Robert has not responded in 90 days

  • Comments (1)

Royal Mail Customer Services | | VERIFIED

Good afternoon Robert and thank you for getting in touch regarding your poor experience when dealing with a member of our staff. Obviously we would never sanction such rudeness in any circumstances and I hope you will accept my sincere apologies on behalf of Royal Mail. I trust that you received your mail in good order but if I can help further with this or anything else, please let me know.
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