Royal Mail

4.00 stars

213 Reviews

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nikita's complaint against Royal Mail

nikita

30/06/2016

[LAPSED] Bad service

Complaint against Royal Mail

I was ment to have a parcel sent to me today but they didn't knock on the door but put a note in the door. I rang up and said I need it because it was next day delivery. but they wont let me collect it today or get them t come and drop it back I am not happy with the customer service thing because I need the parcel today

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Lapsed. nikita has not responded in 90 days

  • Comments (1)

Royal Mail Customer Services | | VERIFIED

Hello Nikita, thanks for contacting me. I'm very sorry if you've been inconvenienced like this. I imagine that we will explained about not being able to redeliver on the same day? I take it that you have the card with all of the details you need but if I can assist further please let me know.
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