Royal Mail

4.00 stars

228 Reviews

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Lucie's complaint against Royal Mail

Lucie Wyatt


[LAPSED] Birthday card not arrived

Complaint against Royal Mail

I posted a birthday card with a voucher enclosed on a Wednesday evening, according to usual postage collection times it should have been received on Friday or at the latest Saturday. It hasn't arrived. I'm concerned because the envelope was clearly a birthday theme, and with news of thefts etc within royal mail I believe my card may have been stolen!

  • supporters 0

Lapsed. Lucie has not responded in 90 days

  • Comments (1)

Royal Mail Customer Services | | VERIFIED

Thank you for your message. I am very sorry to hear that the birthday card and voucher did not arrive. To allow us to correspond with you, please can you write to us at [email protected] and provide the full details. Thank you. Royal Mail.
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