Royal Mail

4.00 stars

224 Reviews

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Andrew's complaint against Royal Mail

Andrew Hill

23/01/2018

Jobs worth company

Complaint against Royal Mail

Ordered Live insects with next day delivery. gave supplier instructions to leave in my secure place. Postie attempted to deliver the parcel but did not follow instructions on label they did not even try to leave next door who were obviously in as I watched the attempted delivery on my CCTV. next available delivery date 25 Jan. the contents will be dead by then. Rang to arrange re-delivery and waited 15 mins for an unsatisfactory answer it was like speaking to a tape recording with no effort to help. I will use an alternative in future even if it costs more Never, never will I use again.

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