Royal Mail

4.00 stars

228 Reviews

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keith 's complaint against Royal Mail

keith kilby


[LAPSED] leaving parcel with neighbours

Complaint against Royal Mail

I had a parcel delivery to my home address to which I was not at home. I looked at tracking and it said it had been delivered and that if left with a neighbour there would be a note through your letterbox to say where it was left. There was no note left and I cannot find the parcel with my neighbours. There are a lot of flats and some people are not at home. Should I have to go through this?? How dare they leave parcels with strangers witout my consent!! How do they know that I am at war with my neighbours or they are thieves etc. This is a breach of confidence and security in my opinion. If I am not in then Royal Mail should take that parcel back to the depot and tell me either to make a new delivery date or I collect. I live close by anyway!

  • supporters 0

Lapsed. keith has not responded in 90 days

  • Comments (1)

Royal Mail Customer Services | | VERIFIED

Thank you for your message. I am sorry to hear that you have not received your parcel. To allow us to correspond with you, please can you write to us at [email protected] and provide the full details. Thank you. Royal Mail.
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