Royal Mail

4.00 stars

228 Reviews

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D.'s complaint against Royal Mail

D. Wilkinson

21/03/2016

[LAPSED] Letters being posted in wrong address

Complaint against Royal Mail

I have letters from the same person regularly. My address is always written clearly and the senders name and address is always on the back of the envelope .Recently I have lost two pieces of post sent by this person and two more have been put through my letter box from someone who received them first one had been opened. I am the last house on a small road, could this be the reason Too far to walk for one letter! This is not my usual post lady she is on holiday.

  • supporters 0

Lapsed. D. has not responded in 90 days

  • Comments (1)

Royal Mail Customer Services | | VERIFIED

Good afternoon, thank you for contacting me and telling me about delays to some mail. If, as it seems,you're having a misdelivery problem. I can arrange to have this looked at. Please email me at [email protected] quote this website and provide full details. I'll then respond direct. In the meantime please accept my apologies for any inconvenience that has been caused.
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